Tenant Resources

Frequently Asked Questions

• Can you hold a property for me before I apply?

  Most of our rentals are leased on a first-come, first-served basis once we receive a complete application and application fee. We recommend applying as soon as you’re ready to move forward.

• What payments are due before I move in?

  Move-in costs typically include the first month’s rent and a security deposit. In some cases, last month’s rent may also be required. The exact terms will be outlined during the leasing process.

• How old do I need to be to apply?

  You must be at least 18 years old to legally sign a lease and apply for a rental property.

• Is the security deposit refundable?

  Yes. As long as the lease terms are met and there is no damage beyond normal wear and tear, your security deposit will be refunded. Any deductions will be clearly documented.

• Who needs a cosigner?

  If your application doesn’t meet certain financial or credit criteria, a cosigner may be required. Cosigners must meet the same qualifications and sign a guarantor agreement.

• How do I apply for a property?

  You can apply online or in person. A completed application, proof of income, photo ID, and payment of the application fee are required to begin the process.

• How do I pay rent?

  We offer several convenient payment options, including online payments through your tenant portal, bank transfers, or traditional methods like checks or money orders.

• Can I get a pet after I move in?

  Please review your lease and contact our team before bringing a pet into the home. Some properties allow pets with a deposit or pet rent, while others have restrictions.

• I want to move out but my roommate wants to stay. What should I do?

  Let us know your plans. If one tenant wishes to stay, they may need to qualify individually or help find an approved replacement roommate. We’ll guide you through the process.

• What should I do if I’m moving out at the end of my lease?

  Check your lease for the required notice period—typically 30 days—and submit your written notice by the deadline. This helps us coordinate a smooth transition.

• Who is responsible for repairs and maintenance?

  Routine repairs are handled by our team. However, tenants may be held responsible for any issues caused by misuse or neglect. Please report all maintenance needs promptly through your tenant portal.

• SMS Mobile Messaging Privacy Policy

  Coyote Property Management is committed to protecting your privacy. This section outlines how we collect and use information for our mobile messaging services.
  
  Information Collected: We collect your mobile phone number when you voluntarily opt-in to receive text messages from us (e.g., via web forms or texting a keyword).
  
  How We Use It: We use this information solely to send you leasing updates, property availability, tour confirmations, and application status updates as requested.
  
  Data Sharing & Protection: We value your privacy. Mobile information and SMS opt-in consent will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes under any circumstances. All mobile data is strictly kept confidential within Coyote Property Management.

• SMS Mobile Messaging Terms & Conditions

  By opting in to receive text messages from Coyote Property Management, you agree to the following terms and conditions:
  
  Program Description: Coyote Property Management sends SMS text messages to prospective tenants regarding leasing updates, available rental units, tour schedules, and rental application updates.
  
  Message Frequency: Message frequency varies depending on your interactions with us and your leasing requests.
  
  Cost: Message and data rates may apply. Check with your mobile carrier for your plan's specific details. Coyote Property Management does not charge any additional fees for sending text messages.
  How to Opt-Out: You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  
  How to Get Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by contacting our office support team at info@coyotepropertymanagement.com.